Privacy Policy - Trader AI Australia

Last Updated: June 2, 2026
Effective Date: June 2, 2026
Company: Trader AI Australia Pty Ltd

At Trader AI (accessible from trader-ai.ai), protecting your privacy is our highest priority. This Privacy Policy document explains in detail what information we collect, how we use it, how we protect it, and your rights regarding your personal data.

We are committed to compliance with the Australian Privacy Act 1988, the Privacy Amendment (Enhancing Privacy Protection) Act 2012, and the European Union’s General Data Protection Regulation (GDPR).

If you have any questions or require more information about our Privacy Policy, please contact us at support@trader-ai.ai or call +61 2 7227 3399.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they share and/or collect on Trader AI. This policy does not apply to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Data Security & Protection

We implement industry-leading security measures to protect your personal information:

  • Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS protocols
  • Secure Storage: Personal data is stored on secure servers with restricted access
  • Access Controls: Only authorized personnel have access to personal data on a need-to-know basis
  • Regular Audits: We conduct regular security audits and vulnerability assessments
  • Compliance: We comply with Australian Privacy Principles (APPs) and international data protection standards

Your Data Rights in Australia

Under Australian Privacy Law, you have the following rights:

  • Right to Access: Request copies of your personal information we hold
  • Right to Correction: Request correction of inaccurate or incomplete information
  • Right to Erasure: Request deletion of your personal data (subject to legal obligations)
  • Right to Restrict Processing: Request limitation on how we use your data
  • Right to Object: Object to processing of your personal data for specific purposes
  • Right to Data Portability: Request transfer of your data to another organization
  • Right to Withdraw Consent: Withdraw consent for data processing at any time

To exercise any of these rights, please contact us at support@trader-ai.ai. We will respond to your request within 30 days.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. For detailed information, see our Cookie Policy section in the footer.

Third-Party Services & Data Sharing

Trader AI does not sell your personal data. We only share data with:

  • Service Providers: Trusted partners who help us operate our platform (e.g., hosting, analytics)
  • Regulatory Authorities: When required by law or to comply with legal obligations
  • Broker Partners: Licensed brokers for trade execution (with your explicit consent)

All third parties are contractually obligated to protect your data and use it only for specified purposes.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

TraderAi does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us About Privacy

If you have any questions, concerns, or requests regarding our Privacy Policy or your personal data, please contact us:

Alternatively, visit our contact page to speak with our support team directly.